Overview

Our HR guidance service provides Mortgage Brokers with extensive support for building, managing, and scaling effective teams that drive business growth. From recruitment strategies through to compliance requirements, we deliver the expertise necessary to create high-performing organisations that support sustainable business expansion.

What Our HR Guidance Delivers:

  • Complete recruitment frameworks for hiring quality support staff and building effective teams
  • Comprehensive compliance guidance covering fair work requirements and contractor classifications
  • Structured onboarding processes that integrate new team members efficiently and effectively
  • Performance management systems and team KPI frameworks that drive accountability and results
  • Leadership development training that transforms brokers into effective team managers
  • Scalable team structures and delegation strategies that support sustainable business growth
  • Remote team management solutions designed specifically for modern mortgage broking operations

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Creating High-Performance Teams That Drive Business Success

Building a successful mortgage broking business requires more than individual expertise, it demands the ability to create and manage teams that increase your capacity while maintaining excellent service. Our HR guidance provides the frameworks and expertise necessary to transform solo operations into thriving organisations that deliver exceptional results through effective team management and leadership.

Our approach to Mortgage Broker HR guidance begins with targeted recruitment strategies that help you identify, attract, and hire the right team members for your specific business needs. Through proven hiring support for brokers, you'll learn to develop clear role definitions, conduct effective interviews, and make informed hiring decisions that build your mortgage broking team systematically. Our HR guidance ensures that every recruitment decision aligns with your business objectives and cultural requirements.

The compliance component of our HR guidance addresses the complex legal requirements that govern employment relationships in the mortgage broking industry. You'll gain clear understanding of fair work compliance requirements, contractor versus employee classifications, and the regulatory frameworks that affect Mortgage Brokerage operations. Our HR guidance provides practical templates and processes that ensure your business operates within all legal requirements while protecting both your interests and those of your team members.

Team development represents a critical component of our HR guidance, focusing on creating workplace cultures that attract and retain quality staff while driving exceptional performance. Through purposeful staff onboarding processes and performance management systems, you'll learn to integrate new team members effectively while establishing clear expectations and accountability measures. Our HR guidance includes proven methodologies for developing Mortgage Broker team KPIs that align individual performance with business objectives.

The leadership development aspect of our HR guidance recognises that technical expertise in mortgage broking doesn't automatically translate into effective team management skills. Through targeted leadership training and people management development, you'll learn the communication, delegation, and motivational skills necessary to lead high-performing teams. Our HR guidance provides practical frameworks for managing diverse personalities, resolving conflicts, and creating environments where team members thrive.

Our HR guidance provides frameworks for scaling operations through effective team structure development and workflow management. You'll learn to design organisational structures, implement delegation strategies, and develop systems that ensure consistent service delivery across your expanded team. This scaling focus within our HR guidance ensures that team growth enhances rather than complicates your business operations.

The remote team management component of our HR guidance addresses the unique challenges of managing distributed teams in today's flexible work environment. Through proven remote management strategies and communication frameworks, you'll learn to maintain team cohesion, productivity, and accountability regardless of physical location. Our HR guidance provides the tools and processes necessary to build effective virtual teams that deliver exceptional results.

Our HR guidance also addresses the strategic aspects of team building, helping you develop comprehensive hiring frameworks that support long-term business objectives. From identifying skills gaps through to succession planning, our HR guidance ensures that your team development efforts align with your growth strategy and market positioning. This approach to team building creates sustainable competitive advantages that support long-term business success.

Effective team management and leadership represent critical success factors in building scalable, profitable mortgage broking businesses. Our comprehensive HR guidance provides the knowledge and tools necessary to excel in these essential business areas.

Our Recent Reviews

As a new broker to the industry, investing in the support from Masters Broker Group has made a massive difference to my business. I definitely can recommend their services if you’re looking to build your broking business.

Michael Lawes

I joined MBG after completing my mentorship with a different group. I am so glad that I made this move. They have established a gold standard in mortgage broking mentorship. I had the distinct pleasure of being mentored by Andrew & Mario. Would like to express my sincere appreciation for their guidance and support, which has been invaluable to my professional development. Both Mentors at MBG possess a rare combination of expertise in Mortgage broking and a genuine commitment to fostering growth in their mentees. I wholeheartedly recommend Andrew & Mario as a mentor. Their dedication to their mentees, combined with their expertise and exceptional interpersonal skills, makes them an invaluable asset. I am incredibly grateful for their investment in my development and I am confident that they will continue to make a significant positive impact on the careers of others.

Dharmaraj Dhigare

Andrew and Mario's personalized guidance and deep knowledge of the industry gave me the confidence and skills I needed to grow my business

Bishnu Prasad Kandel

Masters Broker Group has been a game-changer for my career as a mortgage broker. Their hands-on mentoring and coaching provide incredible support, especially for new brokers. Andrew Tan and Mario Borg offer complementary skills that create a well-rounded learning experience, covering both technical knowledge and interpersonal skills. Learning from a MPA Top 100 broker and their blueprint for success has been invaluable. They are truly the best of the best. Since joining, I’ve gained confidence and skills, and I highly recommend Masters Broker Group to anyone starting in the industry!

Sam Cuthbertson

Frequently Asked Questions

What makes you different from other broker groups?

MBG is a comprehensive sub-aggregator broker group offering a full range of services to help brokers achieve success at any stage. Whether you're new to the industry or an experienced broker, we provide customised coaching and programs tailored to your specific needs. Beyond individual support, we've built a strong broker community where you get the independence of running your own business with the backing and camaraderie of being part of something bigger.

How quickly will I be writing loans and earning income?

You'll be expected to submit mortgage applications from the very start of the program. Our philosophy is getting your business operational as fast as possible. Most members are processing their first loans within weeks, not months. We push you to perform because that's how you learn and earn quickly.

Do you offer ongoing support beyond the initial training period?

Absolutely! In line with MFAA and FBAA requirements, all new brokers receive certified mentoring for the mandatory 2-year period. However, our commitment extends far beyond regulatory minimums - you'll have ongoing access to mentoring support, business coaching, and our community of successful brokers throughout your entire journey with us.

What commission structure do you offer and do I own my business?

We offer industry-leading commissions starting at 92% upfront and 92% trail - significantly higher than most aggregators. What sets us apart further is our performance-based tier system: achieve $20m in settlements over any consecutive 12-month period and your commission increases to 95/95. Reach $40m in settlements over any consecutive 12-month period and you'll move to our top tier of 97/97. Once you've earned a higher tier, you maintain those rates permanently regardless of future settlement volumes.

How intensive is the program and what's expected of me?

This isn't a casual course - you'll be pushed to reach your potential. The workshops are intensive, combining technical training with real-world application. You'll work on actual loan scenarios, receive business coaching, and be expected to actively build your pipeline from day one. We're looking for people serious about success.

How do I know if I'm a good fit for the program?

We have a qualification process because our program isn't for everyone. Complete our "Have you got what it takes?" questionnaire to see if we're the right match. We're selective because we're committed to each member's success - we only work with people who have the drive and commitment to build a top-performing mortgage business.